At DataSource, a commitment to quality control is evident with all facets of work at every level. All procedures and systems have been developed and built upon rigorous survey science, cutting edge technology and data collection expertise. Interviewers are expertly trained in data collection techniques and are continuously monitored for quality assurance. Quality control is achieved on each project through:

• A comprehensive, on-going interviewer-training curriculum.
• Project-specific standards for interviewing administration, production and productivity.
• Continuous on-site monitoring by dedicated and experienced management team.
• Electronic tracking of interviewer performance.
• Tracking survey progress electronically.
• Electronic sample management.
• Data validations and automated edit-checking.
• Interviewer evaluation system weighted more heavily on quality of data collected than productivity.
• Flexible supervisor-to-interviewer ratios developed specifically for difficulty levels of each study.

DataSource's interviewers are expertly trained in data collection techniques and are continuously monitored for quality assurance. Each telephone-interviewing project has explicit and constantly monitored standards. On-site and off-site monitoring of interviews is available at the client's request.